Privacy Policy

Last updated: 28/05/2026

TrackBricks operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a personalized shopping experience (hereinafter, the "Services"). TrackBricks is a Shopify-powered store, which allows us to provide you with the Services. This Privacy Policy describes how we collect, use, and disclose your personal information when you access or use the Services, make a purchase or other transaction, or communicate with us by any other means.

Please read this Privacy Policy carefully. By accessing and using our Services, you acknowledge that you have read this Privacy Policy and understand the terms regarding the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies you or can reasonably be linked to you or another person. We may collect or process the following categories of personal information:

• Contact Information including your name, address, billing address, shipping address, phone number, and email address.
• Financial Information including credit card, debit card, and bank account numbers, payment card information, transaction details, and other payment details.
• Account Information including your username, password, security questions, preferences, and settings.
• Transaction Information including items you view, place in your cart, add to your wishlist, purchase, return, exchange, or cancel.
• Your Communications with Us including information you include in your communications with us, for example, when you send a customer service inquiry.
• Device Information including information about your device, browser, or network connection, IP address, and other unique identifiers.
• Usage Information including information about your interaction with the Services, such as how and when you access or interact with them.

Sources of Personal Information

We may collect personal information from the following sources:

• Directly from you including when you create an account, access or use the Services, communicate with us, or otherwise provide us with your personal information;
• Automatically via the Services including from your device when you use our products or services or access our websites, and through the use of cookies and similar technologies;
• From our service providers including when we engage them to implement certain technologies and when they collect or process your personal information on our behalf;
• From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or the Services you use, we may use your personal information for the following purposes:

• Provide, customize, and improve the Services. We use your personal information to provide you with the Services, including to fulfill our contract with you, process your payments, process your orders, remember your preferences and items of interest, send you account-related notifications, and create a personalized shopping experience.
• Marketing and advertising. We use your personal information for marketing and promotional purposes, for example, to send you marketing, advertising, and promotional communications via email, SMS, or postal mail, and to show you online advertisements for products or services.
• Security and fraud prevention. We use your personal information to authenticate your account, provide a secure payment and shopping experience, detect, investigate, or address fraudulent, illegal, harmful, or malicious activity.
• Communicate with you. We use your personal information to provide customer service, respond to your inquiries, and maintain our business relationship with you.
• Legal reasons. We use your personal information to comply with applicable law or respond to valid legal processes.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate reasons:

• With Shopify, service providers, and other third parties who provide services on our behalf (e.g., IT management, payment processing, data analytics, customer service, cloud storage, processing, and shipping).
• With business and marketing partners to provide you with marketing services and advertisements.
• When you instruct us, make a request, or otherwise consent to the disclosure of certain information to third parties.
• With our affiliates or more generally within our group of companies.
• In the context of a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligation.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information regarding your access to and use of the Services to provide and improve them. The information you submit to the Services will be transmitted to and shared with Shopify, as well as with third parties who may be located in countries other than your residence, to provide and improve the Services. For more information on Shopify's use of your personal information and your rights, please consult Shopify's Consumer Privacy Policy.

Third-Party Websites and Links

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated with or controlled by us, we recommend that you review their privacy and security policies. We do not guarantee and are not responsible for the privacy or security of these sites.

Children's Data

The Services are not intended for use by children, and we do not knowingly collect personal information from children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you can contact us to request its deletion.

Security and Retention of Your Information

Please note that no security measure is perfect or foolproof, and we cannot guarantee "perfect security." The duration for which we retain your personal information depends on various factors, such as the need to retain this information to manage your account, provide you with the Services, comply with our legal obligations, resolve disputes, or enforce any other applicable agreements or policies.

Your Rights and Choices

Depending on your place of residence, you may have some or all of the rights listed below regarding your personal information:

• Right of Access/Right to Information. You may have the right to request access to the personal information we hold about you.
• Right to Erasure. You may have the right to request the deletion of personal information we hold about you.
• Right to Rectification. You may have the right to request the correction of inaccurate personal information we hold about you.
• Right to Data Portability. You may have the right to receive a copy of the personal information we hold about you and to request its transfer to a third party.
• Managing Communication Preferences. We may send you promotional emails. You can choose to opt out of receiving them at any time by using the unsubscribe option included in our emails.

If you are a resident of the United Kingdom or the European Economic Area, you may exercise the following rights in addition to the rights listed above:

• Objection to Processing and Restriction of Processing: You may have the right to ask us to stop or restrict the processing of your personal information for certain purposes.
• Withdrawal of Consent: Where we rely on your consent to process your personal information, you have the right to withdraw that consent.

You can exercise these rights by contacting us at the contact details provided below. To learn more about Shopify's use of your personal information, you can visit https://privacy.shopify.com/en.

Complaints

If you wish to file a complaint regarding our processing of your personal information, please contact us at the details provided below. Depending on your place of residence, you may have the right to file a complaint with the competent data protection authority in your region. For the EEA, a list of supervisory authorities can be found here.

International Transfers

We may transfer, store, and process your personal information outside of the country in which you reside. If we transfer your personal information outside the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms, such as the European Commission's standard contractual clauses.

Changes to this Privacy Policy

We may update this Privacy Policy at any time, including to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website and update the "Last updated" date.

Contact

If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise any of your rights, please send us an email at support@trackbricks.fr. We are the data controller of your personal information.